Privacy Policy

Your privacy matters to us. Learn how zyntheravoslo protects and manages your personal information.

Last Updated: January 15, 2025

Introduction and Scope

zyntheravoslo ("we," "us," or "our") operates zyntheravoslo.com and provides financial education services focused on market volatility understanding. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy applies to all users of our platform and covers information collected through our website, email communications, and related services. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. Here's what we typically gather:

Personal identification information including name, email address, phone number, and postal address

Account credentials and profile information you create

Payment information processed through secure third-party payment processors

Communication data when you contact us or participate in surveys

Technical information including IP address, browser type, device information, and usage patterns

Learning progress data and course completion information

Automatic Data Collection: We use cookies, web beacons, and similar technologies to automatically collect certain information about your device and how you interact with our services. This helps us improve user experience and provide personalized content.

How We Use Your Information

Your information serves several important purposes in delivering and improving our educational services. We process your data to provide account services, deliver educational content, and maintain platform security.

Creating and managing your account and profile

Delivering educational content and tracking your learning progress

Processing payments and managing subscriptions

Sending important updates about our services and educational opportunities

Responding to customer service inquiries and support requests

Improving our platform through analytics and user behavior analysis

Ensuring platform security and preventing fraudulent activities

Complying with legal obligations and regulatory requirements in Canada

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information in specific circumstances to provide our services effectively and comply with legal requirements.

Service providers who help us operate our platform, process payments, or deliver educational content

Legal authorities when required by law, court order, or to protect our rights and safety

Business partners for joint educational programs, with your explicit consent

Potential buyers or successors in the event of a business transfer or acquisition

All third-party service providers are contractually required to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than providing services to us.

Your Rights Under Canadian Privacy Law

As a Canadian organization, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. You have several important rights regarding your personal information:

Right to access your personal information and receive copies of data we hold about you

Right to correct inaccurate or incomplete personal information

Right to request deletion of your personal information, subject to legal and operational requirements

Right to withdraw consent for certain uses of your information

Right to file a complaint with the Privacy Commissioner of Canada if you believe we've mishandled your information

To exercise these rights, contact us using the information provided below. We'll respond to your request within 30 days and may require identity verification to protect your information.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Encryption of sensitive data both in transit and at rest

Regular security assessments and vulnerability testing

Access controls limiting employee access to personal information on a need-to-know basis

Secure data centers with physical and environmental protections

Regular staff training on privacy and security best practices

While we strive to protect your information, no internet transmission or electronic storage method is completely secure. We encourage you to use strong passwords and keep your account information confidential.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Our typical retention periods are:

Account information: Retained while your account is active and for seven years after closure for legal compliance

Learning data and progress: Retained for the duration of your enrollment plus three years

Communication records: Retained for six years from the date of last communication

Payment information: Retained for seven years as required by Canadian financial regulations

When information is no longer needed, we securely delete or anonymize it. Some information may be retained in anonymized form for statistical analysis and service improvement.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us understand how you use our services, remember your preferences, and provide personalized content.

Essential cookies required for basic website functionality

Performance cookies that help us analyze website usage and improve our services

Preference cookies that remember your settings and customization choices

Marketing cookies used to deliver relevant educational content and course recommendations

You can control cookie settings through your browser preferences. Disabling certain cookies may limit some features of our platform.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or by posting a prominent notice on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

zyntheravoslo Privacy Officer
90 Nolan Ct Unit 19
Markham, ON L3R 4L9, Canada

Phone: +1 (418) 547-2191
Email: info@zyntheravoslo.com

We're committed to addressing your privacy concerns promptly and thoroughly.